Email us
support@livbleloans.com. We aim to reply within two business days, Monday to Friday.
What we can help with
Choose the topic that fits so your message reaches the right place. Each link opens an email with the subject already filled in.
Questions about our website or guides
Something unclear, a broken link or a topic you'd like us to cover. Email us
Report an error
Tell us the page and what's out of date. Corrections follow our editorial policy. Report a correction
A loan request you submitted
Questions about the request process. For questions about an offer or loan, contact the lender directly using the details in your loan agreement. Email us
Privacy requests
Ask to access, correct or delete your information, or opt out of the sale or sharing of your information. Send a privacy request
Need help with your Livble account?
We're not Livble and can't access or change Livble accounts, installment dates or payments. For help with a split, a failed payment or your eligibility, contact Livble directly:
- Use the help options inside your resident portal or the Livble app
- Email Livble at support@livble.com
- Livble lists its support hours as Monday to Friday, 8 AM to 6 PM ET
Before you reach out, our guide to why a split can be blocked explains most "can't split" messages and what to do about them.
Questions about a loan offer
If you accepted an offer from a lender after submitting a request, that lender services your loan. Payment dates, payoff amounts, hardship options and account changes are handled by the lender, so contact them using the information in your loan agreement or their website.
Before you email
- Never send your Social Security number, full bank account number or passwords by email.
- We will never ask you to pay a fee to receive a loan or to send money by gift card or wire transfer. If anyone does, it's a scam.